Using emails and emojis in your business is inherently risky and it’s something business owners don’t often think of, particularly around risk mitigation. In this episode, I’ll share with you the inherent risks associated with emails and emojis, why it’s important to consider them, and what you need to consider in order to minimise your risk.

A topic I get asked a lot about is the legality of sending emails and SMS. Receiving unsolicited emails and text messages can be really annoying so I’m talking today about the Spam Act which outlines the rules, regulations and best practices around when you can and can’t contact people with marketing and business information.

It only takes one disgruntled client or complaint to significantly impact your bottom line. The most crucial way we can protect ourselves from this is by having up-to-date and comprehensive legal documents that are regularly reviewed, especially through growth stages. 

If you don’t have booking and cancellation policies that are clearly detailed, fair and in alignment with Consumer Law within your terms and conditions, you’re leaving yourself exposed as a small business owner with terms you won’t be able to enforce.

This episode is perfect for you if you’re running retreats or looking at running them in the future. You might not have thought of every inclusion, clause or obligation under Consumer Law that we’re exploring so grab a pen and write them all down.

I’m going to share my top 5 tips for what you can be doing in your small business now to set yourself up for a strong financial year ahead. These tips will help you to refocus and start the financial year with intention, structure and a plan.

Do you have a comprehensive employment agreement set up for your employees? If not, you’re leaving yourself open for litigation. I have made it my mission to help business owners avoid these situations through education and proper documentation and I’m here to help you today!

Have you been wondering whether you should engage an employee or a contractor? I’m here to help you make this important decision today. As our businesses grow, our needs will change. We must remember that what suits us right now may not suit us later on so we have to make our decisions with the future in mind.

This week and last week’s episode are all about honest communication in business. Open and transparent communication is the best prevention so you don’t need a cure. In today’s episode, I’m answering a question that I get asked frequently, can I make an employee redundant? The answer is yes as long as it is a genuine redundancy.

You may be thinking that small businesses are exempt from unfair dismissal claims. But employees can still start a proceeding against you and you will need to respond to it. You’ll be successful if you raise an objection based on jurisdiction AND if you’ve done the things that I’m talking about in this episode - write them down!

What legal documents does my business need? Unfortunately, there’s no one size fits all answer to this question. It will depend on your business structure, the way you sell your services/products, and what stage of business you’re currently in. In this episode, I explore the different legal documents you’ll need at different phases of your business. I’ll talk about service-based and e-commerce businesses, and share the core documents you absolutely MUST have in your business to be covered. 

If you’re working with an influencer AND selling therapeutic goods (eg. wrinkle cream) then the new rule changes will impact you. Influencers can no longer be paid (or given products) to provide testimonials on your products.

I’ll talk about how these rules affect you and your business and answer all of these questions to help give you peace of mind and ensure that you’re compliant with the law.

We’ve been talking all about what’s next for your business in season 5 of the podcast and it’s time to wrap it up. It’s been such a delight to share these episodes with you. I’ve delivered key guests and topics that add the most value to your business at a stage where you’re coming up for air and thinking about what’s next.

I wanted to take this opportunity to thank you for tuning in and reaching out and to share some of my favourite episodes and highlights from the season.

My guest today is the wonderful AJ Davis. AJ is a Rapid Transformation Hypnotherapist and coach who is here today to help us have this conversation around self doubt. AJ specialises in eliminating limiting beliefs and helping women move from self-doubt to self-trust, change neural pathways and feel truly worthy of living their best life.

Have you been playing with the idea of working with a business coach but don’t know what to look for? The market is absolutely full of every type of business coach under the sun and it can be very difficult to know who will be a great fit for you before you outlay an investment. To help you filter through the options, my guest today is Emma McQueen.

I’ve worked in litigation for the first 12 years of my career. I’ve seen businesses and livelihoods destroyed because of preventable mistakes. I’m on a mission to save you from these same mistakes and not fall into the 60% of small businesses that fail in the first 3 years.

My guest on the show today is the amazing Kristy Robinson. Kristy is a business coach and consultant specializing in helping small business owners scale and build sustainable businesses through strategies and systems.

I’m excited to be joined today by my very own accountant, Andrea Pearce from Dream Accounting and Advisory. Andrea does accounting differently and I also consider her to be the accounting version of me so today's episode will be so much fun!

My guest today is the incredible Ruby Lee. Ruby is a strategic and intuitive business coach and I’m so grateful to have her on the show today to discuss spirituality. She is an absolute wealth of information and experience regarding energetics, intuition and spirituality and is sharing her expertise with you today.

Today I have my VA, Kirsty Whybrow, joining me and I must say, working with a VA has been an absolute game-changer to my business growth. Kirsty and I chat about what a VA actually does, the processes and systems they utilise, and how they can provide support to businesses in a variety of ways. I share some of the specific things Kirsty does in my business, in particular, help with onboarding and invoicing and how she provides a unique and objective insight into my business