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Small Business Operation Nicole Macdonald Small Business Operation Nicole Macdonald

From Prospects to Clients: The Power of Legal Documents in Conversion 

If you've been following along, you've likely heard me emphasise the key reasons why your business needs properly tailored legal documents. In this blog post we’re going to delve into this from a different angle and explore how your legal documents can be your secret weapon in converting prospects into lifelong clients. 

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Small Business Operation Nicole Macdonald Small Business Operation Nicole Macdonald

The Cost of Buying Cheap in Business

In a world where the pursuit of affordability and instant gratification often prevails, it is crucial for business owners to pause and reflect on the true value of their investments. In this blog post, we will explore the concept of buying cheap in business and the potential long-term costs that this can have, particularly in the context of legal services.

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Small Business Operation Nicole Macdonald Small Business Operation Nicole Macdonald

The Importance of Crystal Clear Communication in Business

The 3 Cs are a non-negotiable aspect of running a successful business. It plays a crucial role in both client interactions and overall business operations. As someone with a litigation and dispute background, I have witnessed countless situations where disputes and misunderstandings could have been avoided with clear communication.

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Small Business Operation Nicole Macdonald Small Business Operation Nicole Macdonald

Australian Consumer Law for Service Providers: What You Need to Know

I’ve noticed a common misconception that the Australian Consumer Law (the ACL) only applies to larger, product-based businesses - like Harvey Norman.  This couldn’t be further from the truth. The ACL applies to all businesses that sell products or services to consumers.  Different rules will apply to different businesses, depending on what the business does.

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Small Business Operation Nicole Macdonald Small Business Operation Nicole Macdonald

Their Property, Your Risk

As a business lawyer working with many interior designers, I've noticed a common thread: the excitement of transforming spaces often overshadows important considerations about working on client properties. In this blog, I share some key insights about protecting your interior design business when conducting site visits.

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Small Business Operation Nicole Macdonald Small Business Operation Nicole Macdonald

Time to Return | Key facts for e-com return policies

Owners of e-commerce businesses need to be clear on their obligations under the Australian Consumer Law (ACL). We’re empowered, future-thinking business owners now, and we don’t rely on templates. What do I have to do if a client wants a refund? This is one of the most common questions I am asked by e-commerce business owners. So let’s get clear on what the ACL says about a business’ obligations when this happens.

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Small Business Operation Nicole Macdonald Small Business Operation Nicole Macdonald

Do you need someone to sign an NDA? | The Australian laws that surround this must-have

Nobody wants their business plans or ideas stolen. But sometimes you need to disclose information to other parties in order to keep things moving forward. Luckily, Australian business law has your back here! You can use an NDA to prevent people from sharing or using information that could cost your business in the long-term.

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Small Business Operation Nicole Macdonald Small Business Operation Nicole Macdonald

Help! | Seeking legal advice for your business when the wheels have started to fall off.

Navigating through challenging times takes time and energy and will likely cause stress. Knowing that you don’t have to go it alone is essential. Having a relationship with your small business lawyer means you can reach out and your lawyer knows you, knows your business, and will be able to dive in and understand the issue quickly, so they can provide you with advice that is designed to help you resolve any issues without incurring unnecessary costly fees.

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Small Business Operation, Small Business Advice Nicole Macdonald Small Business Operation, Small Business Advice Nicole Macdonald

Sole Trader or Company? | What is the best business structure for me?

Having the right business structure is important for the operation of your business; for the future growth and direction of your business; for asset protection, and for tax reasons (we don’t talk tax though, so that’s one for you to raise with your accountant!). It’s important for small business owners to understand their options when it comes to business structures and to know what can happen in practical terms when they don't have the right business structure for their business.

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